Shipping and delivery
The goods purchased will be shipped the day after we receive the order unless paid by bank transfer, in which case they will be shipped on the first working day after payment has been received in our account. The goods ordered will be shipped to the address provided by the customer with the order. Depending on the destination, delivery times can vary from 2 to 10 days, barring any unforeseen delays. For information on shipments of large quantities (over 100 Kg) or to countries not included in the list of countries we ship to, please contact the company at email@example.com to receive a personalized quote.
In order to ensure timely delivery we recommend you give an address where someone will be on hand to receive the package from the courier, as well as a telephone number to be easily contacted.
Users accept that they are obliged to take delivery of the product under the terms of the purchase agreement.
If delivery is not made because there was no one at the specified address to receive the parcel, the courier will leave a card (failed delivery note) to prove an attempt was made to nevertheless.
Users should contact the telephone number on the card to request redelivery.
A shipping address that is different from the billing address can be provided, and gift wrapping requested.
Frantoi del Vùlture srl reserves the right to use other couriers and/or different delivery methods.
Any changes will be specified during the purchase process.
Shipping costs vary according to the destination country and number of items purchased.
The cost of delivery is calculated automatically and the exact amount displayed in your virtual shopping basket before placing your order.
Deliveries within Italy start from €8 and vary depending on the weight of the parcel which is calculated at the time of purchase.
In Italy only, orders over €50 qualify for free shipping.
Shipping to foreign countries depends on the destination and weight of the parcel, and costs start from €25.90 for 5 kg parcels up to a maximum of € 127.90 for 100 kg.
The cost of delivery is calculated automatically and the exact amount displayed for your information in your virtual shopping basket.
List of foreign countries: Austria, Germany, Spain, France, Monaco, Belgium, Netherlands, Luxembourg, Great Britain, Portugal, Ireland, Greece, Denmark, Sweden, Finland, Lithuania, Latvia, Estonia, Slovenia, Czech Republic, Slovakia, Hungary, Poland, Romania, Bulgaria, Switzerland.
For delivery to countries not included in the list, customers should contact the company at firstname.lastname@example.org to know the feasibility, cost, timescale and shipping methods for delivery to their requested country.
All items must be checked on receipt of the delivery and any damage reported to the courier.